AgentCX Labs has unveiled its Founding Beta of Agent Builder Studio, an innovative platform that facilitates the creation, branding, and deployment of AI agents without requiring coding expertise. This prompt-based system empowers agencies and business process outsourcers (BPOs) to describe their desired AI agent in simple terms, after which the platform generates a proposed configuration complete with model, knowledge base, actions, and system prompts. Users have the opportunity to review and refine these settings before rolling out the agents to their clientele.
Functioning as an orchestration layer, AgentCX Labs’ platform enables agencies and BPOs to leverage their existing AI infrastructure, liberating them from dependence on a single AI provider. Users can seamlessly integrate their accounts with a variety of AI model providers, voice and messaging platforms, databases, and knowledge-base services. Among the supported integrations are notable names like OpenAI, Anthropic, Gemini, Mistral, Retell, Vapi, and ElevenLabs. Additionally, the platform offers white-label capabilities, including custom domains, client subaccounts, branding controls, and agency-managed billing, allowing agencies to deliver AI solutions under their own brand identity.
The inaugural creation from Agent Builder Studio is a white-labeled Web Chat Agent, now available to customers of AgentCX Labs. Agencies can tailor the agent’s greeting, branding, and knowledge base to fit client needs before embedding it into a client’s website. Key features of this agent include lead capture, human handoff, and optional CRM integration via webhooks. The Founding Beta is also being tailored for a range of other applications, such as CRM agents, email support, document processing, research and enrichment agents, and AI assistants for Slack.
With a focus on supporting agencies and BPOs, AgentCX Labs aims to enhance their AI service portfolios while allowing them to retain control over existing infrastructure, client relationships, and brand image. Currently, Agent Builder Studio is accessible through an invite-only Founding Beta, and the company is actively seeking applications from interested agencies and BPOs to join the program.
For further details, Vincent Lozada of AgentCX Labs can be contacted via email at [email protected], and more information is available on their website at http://agentcxlabs.com/.
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